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How Save Rite Medical Automated High-Volume Order Processing and Complex Unit Mapping with Connex
CEO of Save Rite Medical, Marc Kaplan, saw a need in the home care industry. Identifying a niche in the market, Marc began building a successful business. However, with success comes a lot of orders to manually enter. Marc needed to find a solution.
Industry
Healthcare Ecommerce & Distribution
Tech Stack
QuickBooks Enterprise, Connex, Shopify
Business Model
Wholesale + Ecommerce
ABOUT SAVE RITE MEDICAL
Save Rite Medical was founded by Marc Kaplan, who identified a gap in the home healthcare market while working in the industry. His vision was simple: deliver medical supplies directly to customers with a more personal, knowledgeable experience than traditional drop-shipping competitors.
That approach worked. Save Rite quickly scaled into a high-volume ecommerce operation—processing over 90,000 Shopify orders per year and managing a catalog of 6,000+ SKUs, many with complex unit-of-measure requirements.
But that growth came with operational challenges.
THE PROBLEM
As order volume increased, Save Rite Medical’s backend operations couldn’t keep up.
- Orders had to be entered manually into QuickBooks Enterprise
- The team was processing 160–180 orders per day
- No reliable system existed to track or reconcile orders
- Unit-of-measure conversions across thousands of SKUs created constant errors
- Scaling would have required hiring multiple full-time employees just for data entry
In Marc’s words:
“We would have needed a couple of people just to enter orders. It was countless hours. We didn’t track orders at all—it was a guessing game.”
The complexity of 6,000+ SKU and unit-of-measure mappings made automation even more difficult—especially since most integrations couldn’t handle that level of detail accurately.
THE SOLUTION
After researching options, Marc chose Connex.
With Connex, Save Rite Medical was able to:
- Automatically sync Shopify orders into QuickBooks Enterprise
- Map over 6,000 SKUs with precise unit-of-measure conversions
- Eliminate manual data entry entirely
- Customize workflows to match their exact operational needs
- Gain real-time visibility into orders and financials
Connex’s flexibility was key—especially its ability to handle complex product and unit mappings without breaking accounting accuracy.
“Connex streamlined everything. They made customizations for us and got everything running exactly how we needed.”
THE RESULT
Since implementing Connex, Save Rite Medical has transformed its operations:
- Saved hundreds of hours per year in manual data entry
- Fully automated processing for 90,000+ annual orders
- Eliminated errors tied to unit-of-measure mismatches
- Improved financial visibility and reporting accuracy
- Identified and corrected profit leaks in the business
Most importantly, automation allowed the business to scale without adding overhead.
“We saw where we were losing money and were able to fix it. The truth is, this software is very important to us—we could not function without it.”
“Increased profits, we saw a where we were losing money and were able to fix it. The truth is, this software is very important to us, we could not function without it.”
— Mark Kaplan, Owner, Save Rite Medical
Stop Wasting Time Fixing Broken Integrations
Save Rite eliminated manual data entry, reduced errors, and scaled their operations with Connex. If you're managing orders across multiple systems, you're likely dealing with the same challenges.
Connex connects your systems, automates your workflows, and gives you back control of your operations.
Not sure where to start?
We’ll help you identify exactly where your operations are breaking—and how to fix them:
- Pinpoint where your integrations are failing
- Map how your data should flow across systems
- Get a tailored recommendation based on your stack
- Walk away with a clear automation plan