Frequently Asked Questions
If you cannot find an answer to your questions below, please click the Contact Sales button at the top right to reach our sales team.
What is the first step if I am interested?
Please click the Start a Free Trial Button and try out our fully functional tool.
How do I purchase Connex?
Unless you cancel your free trial, your card will be charged automatically 14 days after starting your free trial. You can cancel your trial from within software.
How can I get in touch with you?
Please click the Contact Sales button at the top to reach our sales team. If you are existing customer, please login to your Connex account to submit a ticket.
I am just starting out. Is Connex right for me?
Yes. We have helped many small businesses. The advantage of using Connex when you are just starting out is that you can create accurate reports and automate bookkeeping right from the beginning. This can save you thousands of dollars on taxes as well as on the bill from your accounting professional.
I have been in business for years. Is Connex right for me?
Yes. We can help you create accurate financial reports so you can make informed decisions as your business continues to grow. If you are on QuickBooks, we can set up an integration for that as well.
Do you have a trial or refund period?
Yes, we have a free 14 day trial. Please click the "Start Free Trial" to begin. After yourpurchase, we have a 30 day full refund period.
How will I get support?
We are a 100% US-based team. Once you are a Connex customer, you will be able to submit tickets through your account. Our support team will get back to you within one business day.