.svg "Connex Ecommerce Logo-white (1)")
How Duckworth Streamlined Multi-Channel Operations and Saved 15–20 Hours Per Week
Is it possible to have high quality apparel that is 100% made-in-USA, fair-trade and also environmentally friendly?
Industry
Manufacturing & Ecommerce
Tech Stack
QuickBooks Enterprise, Connex, Shopify, Amazon
Business Model
Wholesale + Ecommerce
ABOUT DUCKWORTH
Duckworth, based in the Northern Rockies of Montana, is redefining apparel manufacturing with its commitment to quality, transparency, and sustainability. As the world’s only source-verified, single-origin Merino wool apparel company, Duckworth controls every step of production through its “Sheep-to-Shelf™” process.
Unlike most apparel brands, Duckworth is 100% Made-in-USA—supporting local economies while delivering premium wool products for men and women. Their philosophy is simple:
“Where your wool grows matters. Where your wool is made matters.”
THE PROBLEM
As Duckworth grew, their operations became increasingly complex.
They were manually entering orders into QuickBooks from multiple sales channels, including Shopify and Amazon. This process was time-consuming, error-prone, and made it difficult to scale efficiently.
Manual data entry slowed down reporting, limited visibility into financial performance, and pulled the team away from higher-value work like product development and growth strategy.
THE SOLUTION
Duckworth implemented Connex to automate their ecommerce accounting workflow.
With Connex, they were able to:
- Automatically sync orders from Shopify and Amazon into QuickBooks
- Eliminate manual data entry
- Maintain accurate, real-time financial data across channels
For Controller Daniel Mouw, reliability was key:
“Connex is like an accountant you hired. I don’t need to look at it—I can trust the data. When you trust your financials, you can pursue growth.”
By automating their workflows, Duckworth freed up significant time and removed a major operational bottleneck.
“Any opportunity to automate will pay off. There is no payoff in manual data entry. With Connex, we save 15–20 hours a week.”
THE RESULT
Since implementing Connex, Duckworth has transformed its back-office operations and gained the clarity needed to scale.
- 15–20 hours saved per week by eliminating manual entry
- Accurate, real-time financials for better decision-making
- Improved scalability across Shopify and Amazon
- More time for strategic growth initiatives
With reliable financial data at their fingertips, Duckworth can focus on what matters most—designing new products, optimizing marketing campaigns, and expanding their brand.
Their vertically integrated Sheep-to-Shelf™ model is complex by design, but Connex ensures their financial operations stay simple and efficient.
Today, Duckworth continues to grow while staying true to its mission: producing high-quality, sustainably made Merino wool apparel entirely in the United States.
.jpg?width=1200&height=800&name=image%20(2).jpg "image (2)")
"Having Connex easily saves me 15-20 hours a week. Having proper sales numbers is extremely necessary for running marketing campaigns and working with influencers"
— Daniel Mouw, Controller, DuckWorth
Stop Wasting Time Fixing Broken Integrations
DuckWorth eliminated manual data entry, reduced errors, and scaled their operations with Connex. If you're managing orders across multiple systems, you're likely dealing with the same challenges.
Connex connects your systems, automates your workflows, and gives you back control of your operations.
Not sure where to start?
We’ll help you identify exactly where your operations are breaking—and how to fix them:
- Pinpoint where your integrations are failing
- Map how your data should flow across systems
- Get a tailored recommendation based on your stack
- Walk away with a clear automation plan