.svg "Connex Ecommerce Logo-white (1)")
CASE STUDY
Fluxlight
Fluxlight supplies fiber optic networking equipment and components to some of the world's most demanding organizations, including Starlink (SpaceX) and Boeing. Their customers require precise invoicing, strict payment terms, and highly customized business processes that standard ecommerce integrations simply cannot support.
.png?width=1077&name=Untitled%20design%20(10).png "Untitled design (10)")
THE CHALLENGE
Fluxlight sells fiber optic networking equipment and components through BigCommerce, serving major enterprise customers including Starlink (SpaceX) and Boeing. Their accounting requirements were too specialized for a standard BigCommerce and QuickBooks Online integration.
The company needed to match customers by email address rather than company name and automatically assign different payment terms based on the customer placing the order. This was especially important for SpaceX, which uses an electronic payment system to read invoices and issue payment. Its invoices required specific fields to be mapped correctly for the process to work.
Fluxlight wanted to remain on BigCommerce rather than migrate to Shopify, but other integrations could not support these requirements. They needed a flexible solution capable of handling customer matching, order terms, and specialized invoice field mapping automatically.
THE SOLUTION
Connex implemented a fully customized integration between BigCommerce and QuickBooks Online using its configurable Rules Engine.
Without writing custom code, Connex automatically:
- Matched customers using email addresses instead of company names
- Applied customer-specific payment terms for every order
- Populated the specialized invoice fields required by SpaceX's electronic payment system
- Synced BigCommerce orders directly into QuickBooks Online while preserving each customer's unique accounting workflow
Because Connex's Rules Engine supports conditional logic, Fluxlight was able to automate workflows that generic integrations cannot handle.
THE RESULTS
Since implementing Connex in 2016, Fluxlight has continued using BigCommerce while maintaining highly customized accounting workflows for enterprise customers like SpaceX and Boeing.
Instead of forcing the business to change its processes, Connex adapted to the way Fluxlight already operated.
Key Benefits
- Eliminated duplicate customers by matching on email addresses
- Automated customer-specific payment terms
- Supported SpaceX's specialized electronic invoicing requirements
- Preserved Fluxlight's investment in BigCommerce
- Automated complex accounting workflows inside QuickBooks Online
- Continued reliable operation for nearly a decade
WHY CONNEX ECOMMERCE?
"No other integration can do what Connex can." — Fluxlight
Most ecommerce connectors are designed for simple, one-size-fits-all workflows.
Connex was built for businesses with complex operational requirements. Its configurable Rules Engine allows companies to automate customer matching, conditional field mapping, specialized invoice creation, and accounting workflows without custom software development.
For companies serving enterprise customers like SpaceX, Boeing, and other large organizations, that flexibility can mean the difference between changing your business to fit the software—or using software that adapts to your business.
Need an integration that fits your business—not the other way around?
Schedule a free workflow assessment to learn how Connex can automate complex BigCommerce and QuickBooks Online workflows, including customer matching, payment terms, and custom invoice field mapping.